Product Reviews

HP Color LaserJet CM2320 Multifunction Printer series

Average Customer Rating:
3.218 out of 5
3.2
 out of 
5
(55 Reviews) 52
Open Ratings Snapshot
Rating Snapshot (55 reviews)
5 stars
12
4 stars
19
3 stars
5
2 stars
7
1 star
12
35 out of 55(64%)customers recommend this product.
Customer Reviews for HP Color LaserJet CM2320 Multifunction Printer series
Review 1 for HP Color LaserJet CM2320 Multifunction Printer series
Overall: 
4 out of 5
4 out of 5
Gender:Male
Age:55+
Computer proficiency:Intermediate
Good but not perfect
Date:19 January 2012
" Generally a good experience, but slightly spoiled by the fact that the CM2320 mfp does not seem to like the Windows 7 o/s. The printer drivers would not load automatically, and had to be found on the HP website and downloaded, together with some firmware before it would work. I also experienced a number of crashes which seem to be triggered by the printing process - these could only be cleared by rebooting the pc. These issues are probably more for Microsoft than for HP, but they did influence my user experience of the machine. Quality-wise, the print / copy / scan results are 100%. The ink cartridges are hugely expensive, but what's new about that? In fairness, they appear to have a reasonable life expectancy. "
Review 2 for HP Color LaserJet CM2320 Multifunction Printer series
Overall: 
4 out of 5
4 out of 5
Gender:Male
Age:40-54
Computer proficiency:Advanced
Good product
Date:06 January 2011
" I am CM2320 at home, and other two small office, good product. "
1 out of 2 people found this review helpful.
Review 3 for HP Color LaserJet CM2320 Multifunction Printer series
Overall: 
3 out of 5
3 out of 5
Gender:Male
Age:40-54
Computer proficiency:Advanced
HP CM2320 FXI
Date:28 December 2009
" The machine was according to the datas ideal for small businesses. Unfortunately after we bought it it came up: on network with very poor results - printing very slow. Scanning can not be done both sided allthough the copy function is given in duplex mode. Unfortunately we do need this functionality which before we bought the machine was not mentioned anywhere - if we would know this we would not buy it at all.
Otherwise the rest of functionality is good and reliable.
"
1 out of 2 people found this review helpful.
Review 4 for HP Color LaserJet CM2320 Multifunction Printer series
Overall: 
5 out of 5
5 out of 5
Gender:Male
Age:55+
Computer proficiency:Advanced
An excellent machine for the small office
Date:01 February 2009
" This machine gives good colour prints, including photographs. It is also an excellent scanner and copier. I've had problems with the scan-to function under XP, but it works fine with Vista. I haven't been able to identify the cause of the problems.
I was slightly annoyed that the initial toner cartridges ran out so quickly. I would like to have had the option to purchase full cartridges from new even if the price was higher, because of the hassle of getting new ones and recyling the old ones. They're easy to change, though.
My other gripe is that I don't seem to be able to set the machine to start with A4 paper when first switched on - it keeps reverting to Letter, which wrecks document layouts. This is a really silly fault that should be corrected. "
45 out of 47 people found this review helpful.
Review 5 for HP Color LaserJet CM2320 Multifunction Printer series
Overall: 
4 out of 5
4 out of 5
Gender:Male
Age:25-39
Computer proficiency:Intermediate
Excellent print quality
Date:08 January 2009
" The print quality is really good. Software and network functions work fine. My LJ 2320fxi can do duplex copy jobs, but unless mentioned in the specification-PDF file duplex scan and fax jobs don´t work.
The scanner is basically able to do duplex scans for copy tasks but not for faxing or scanning. This must be a software bug: hopefully HP will fix it soon, because sometimes I have to make duplex scans and I will not do it manually.
"
5 out of 6 people found this review helpful.
Review 6 for HP Color LaserJet CM2320 Multifunction Printer series
Overall: 
2 out of 5
2 out of 5
Gender:Male
Age:40-54
Computer proficiency:Advanced
Inadequate Scanner
Date:06 January 2009
" The scanner cannot properly assess paper size from the ADF, especially if you are using a Mac. It reads a large document as 15" in length and then you must crop it painfully page by page to reduce it to 11" or 14". Also, it does not allow you to set contrast with text documents so some get scanned overly-dark. The software is in dire need of an upgrade. The printer is fine but interface is sub-par. "
7 out of 8 people found this review helpful.
Review 7 for HP Color LaserJet CM2320 Multifunction Printer series
Overall: 
3 out of 5
3 out of 5
Gender:Male
Age:40-54
Computer proficiency:Advanced
Let down by poor software
Date:23 October 2008
" This is a superb printer let down as usual by poor network software. The Scan to buttons never seem to work correctly and the usual nonsense HP Solution Software very buggy. If only they could correct these problems this printer would be first class. Also the duplex scanner is only for copy ducuments not for pc use, simplex works fine. Toner usage is high however print quality and duplex printing is very good.
I would give the printer 9 out of 10 but it only deserves 5 out of 10 until HP sort out the software
"
56 out of 56 people found this review helpful.